Client Bill of Rights
Jonathan Samuel, EA started Dedicated Tax Relief because too many people were getting sales pitches instead of help. These are the promises we make to every client, in writing.
A licensed professional on your case
Your case is handled by a licensed tax professional from your first conversation. Not a salesperson, and not a call center.
The full price, in writing, first
You'll get one flat fee in a written engagement letter before any paid work begins. No surprise invoices, ever.
Honest answers, even the hard ones
We'll tell you which options you really qualify for. We never promise a settlement or result before reviewing your records.
No pressure, no obligation
The consultation is free. You can take time to decide, ask questions, and say no.
Your money never goes to the IRS through us
Any payment you owe the IRS or a state goes directly to them. You'll always be able to see where your money goes.
Regular updates
You'll know what's happening on your case, what's next, and what we need from you, without having to chase us.
Your information, protected
Your documents are encrypted, seen only by the team on your case, and never sold. Read our Privacy Policy.
The right to cancel
You can end our engagement at any time. Your engagement letter explains how fees work if you do.
Zero judgment
Unfiled years, ignored letters, a balance that got out of hand. We've seen it all, and you'll be treated with respect.
A clear answer when we can't help
If we're not the right fit for your case, we'll tell you, and point you in a better direction when we can.
Your rights with the IRS
The IRS has its own Taxpayer Bill of Rights. Every taxpayer has these ten rights:
- The right to be informed
- The right to quality service
- The right to pay no more than the correct amount of tax
- The right to challenge the IRS's position and be heard
- The right to appeal an IRS decision in an independent forum
- The right to finality
- The right to privacy
- The right to confidentiality
- The right to retain representation
- The right to a fair and just tax system
Ready to talk? You're in good hands.
Answer 3 quick questions and a licensed tax pro will review your situation for free.
Get Your Free Consultation →